Refund Policy
Last Updated: August 17, 2026
Florida Grove Hedgers, Inc. provides agricultural field services involving labor, equipment, transportation, scheduling, planning, and other operational costs. Because many agricultural services are performed on-site and involve labor and equipment, refunds depend on the circumstances of the specific transaction.
1. General Policy
Refund eligibility depends on:
- Whether services have been performed
- Whether labor has been provided
- Whether equipment has been scheduled
- Whether special resources have been allocated
- Written service agreements
- Applicable law
2. Completed Services
Completed agricultural services are generally non-refundable because labor and equipment resources have already been provided. If a customer believes there is a problem with completed work, they should contact Florida Grove Hedgers promptly so the matter can be reviewed.
3. Cancellations
Customers should notify the company as soon as possible when canceling or rescheduling services. Cancellation charges may apply where significant labor, equipment, transportation, or scheduling resources have already been committed.
4. Weather-Related Cancellations
If weather or field conditions make work unsafe or impractical, Florida Grove Hedgers may reschedule the service. Weather-related rescheduling does not automatically constitute a refund.
5. Estimates
Requests for estimates are not purchases. If no service has been performed and no payment has been collected, no refund is generally necessary.
6. Deposits
If a deposit is required for a particular project, the deposit may be subject to the written terms of the applicable service agreement.
7. Special Equipment
Projects requiring specialized equipment, transportation, or scheduling may involve costs that are incurred before the service date. Such costs may affect refund eligibility.
8. Overpayments
Verified duplicate payments or billing errors may be refunded after review.
9. Refund Requests
Refund requests should be submitted to:
Florida Grove Hedgers, Inc.
1800 State Road 70 W
Lake Placid, FL 33852
Phone: 863-531-6505
Email: info@grovehedgers.com
Include:
- Customer name
- Company name
- Contact information
- Project/service date
- Invoice number if available
- Payment information
- Reason for refund request
10. Review Process
Refund requests may be reviewed based on:
- Service completion
- Labor provided
- Equipment used
- Cancellation timing
- Written agreement
- Third-party costs
- Applicable law
11. Processing Time
Approved refunds may require several business days to appear depending on the customer's bank or payment processor.
12. No Waiver of Legal Rights
Nothing in this Refund Policy is intended to waive rights that cannot legally be waived.
13. Policy Changes
Florida Grove Hedgers may update this policy periodically.
14. Contact
Florida Grove Hedgers, Inc.
1800 State Road 70 W
Lake Placid, FL 33852
Phone: 863-531-6505
Email: info@grovehedgers.com